Effective Date: February 28, 2026 Service: ChemViz
This Privacy Policy explains how ChemViz ("we", "us", "our") collects, uses, and shares information when you use our app, including our MCP tools and widget.
1. Who We Are
Data Controller/Operator: Factory 471 Contact: contact@factory471.xyz
2. Information We Collect
We may collect the following categories of information:
A. Information You Provide
- Chemistry inputs and questions you submit.
- Support messages and attachments you send us.
B. Service Output Data
- Structured tool outputs (for example, normalized molecule fields, solver summaries, and related metadata).
C. Technical and Usage Data
- Device/browser information.
- IP address and request metadata.
- Error logs, performance logs, and diagnostic events.
D. Transaction Data (If You Purchase)
- Purchase confirmation and limited order metadata from payment providers (for example, Gumroad).
- We do not receive your full payment card details from Gumroad.
3. How We Use Information
We use information to:
- Provide and operate ChemViz features.
- Improve model/tool quality and reliability.
- Detect, prevent, and investigate abuse or security issues.
- Respond to support requests.
- Comply with legal obligations.
4. Legal Bases (Where Applicable)
Depending on your location, we rely on one or more of:
- Performance of a contract (providing requested services).
- Legitimate interests (service security and improvement).
- Consent (where required by law).
- Legal obligation.
5. How We Share Information
We may share information with:
- Infrastructure and hosting providers (for example, Cloudflare).
- AI service providers used to process chemistry queries (for example, OpenAI).
- Payment/e-commerce providers (for example, Gumroad).
- Legal authorities when required by law.
We do not sell your personal information for money.
6. Data Retention
We retain information only as long as needed for:
- Service operation and debugging.
- Security and fraud prevention.
- Legal, accounting, and compliance requirements.
Retention periods may differ by data category and applicable law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No online service can guarantee absolute security.
8. International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access personal information we hold about you.
- Request correction or deletion.
- Request portability.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent.
To exercise rights, contact contact@factory471.xyz.
10. Children
ChemViz is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children in violation of applicable law.
11. Third-Party Services
ChemViz may link to or integrate with third-party services. Their privacy practices are governed by their own policies, not this policy.
12. Policy Changes
We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.
13. Contact
For privacy questions or requests:
- contact@factory471.xyz